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InfoLawUpdate - eBay - Advice to Consumers Following Hacking

InfoLawUpdate - eBay - Advice to Consumers Following Hacking

Burnetts' information law solicitor Natalie Ruane discusses advice issued by eBay following hacking.

The Information Commissioner's Office (ICO) has published some advice for consumers after eBay reported its customer database had been hacked. The advice is to change your password immediately direct on the Ebay website.

The Information Commissioner, Christopher Graham advises consumers to “don’t hang about, particularly if you are one of those people who intend to use the same password for lots of online resources”.  The ICO is actively looking at the situation with a view to ensuring a full investigation takes place.  The ICO considers this to be a very serious breach.  They still don’t know how many UK customers’ information has been compromised.  The advice also warns against scam merchants sending emails with what look like official links to change your password. 

The advice is to go directly to the eBay website to do so.

About the author

Natalie Ruane profile photo

Natalie Ruane

Natalie is a Partner and leads the Employment Law & HR team and specialises in education.

Published: Wednesday 9th July 2014
Categorised: Information Law

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