Meet the Estate Agent: Gemma Robinson, H&H King
Burnetts' conveyancing team speaks to Gemma Robinson, Sales Negotiator at H&H King Estate Agents to find out more about the company and her top tips for sellers.
Image: Gemma Robinson, Sales Negotiator at H&H King Estate Agents
Burnetts' conveyancing team speaks to Gemma Robinson, Sales Negotiator at H&H King Estate Agents in Penrith to find out more about the company and her top tips for sellers.
How did you get into the Estate Agency business?
I left school at the age of 16 and enrolled on an NVQ Level 2 in Business Administration in Northumberland. My placement was with Halifax Property Services in Morpeth, as a trainee sales negotiator.
I later moved to Cumbria and went to work for Your Move in Penrith as a Sales Negotiator. I carried on selling houses and worked for Cumbrian Properties in Kendal as a Senior Sales Negotiator and Lettings Manager.
What is the background to the company?
Harrison & Hetherington was first known for its Auction Mart in Carlisle, which dates back to 1877. Since then it has branched out and acquired multiple businesses dealing in estate agency, including H&H King & Michael Hodgson. You can find out more about the organisation on its website here.
H&H King has offices across Cumbria: I work at the Penrith branch, which opened in 2016.
What makes H&H stand out from its competitors?
H&H offers good customer service and we are always happy to help! If there is no sale then we charge no fee, and we do not have any hidden charges. We also have a lot of experience within the business.
What is your favourite part of the job?
I enjoy seeing the sale from start to finish and helping a customer understand the process of buying a house (if and when needed).
What would be your dream house?
My dream house would be easily maintained, with a nice garden and four bedrooms – something which has the wow factor!
Do you have any tips for sellers on making their house more appealing to potential buyers?
I would recommend anyone who is selling their property to de-clutter the property as much as possible: it is important to make the property look presentable.
I would not necessarily advise people to redecorate though, as a lot of people wish to make their own mark on a property once they have moved in.
What should buyers look out for when viewing properties?
I would advise any buyers to generally look around and thoroughly inspect the property. For example, if the property has double glazing, then the buyer should see if it is in good condition and that the seal has not broken.
I would also always recommend any buyer to instruct a surveyor to carry out a survey on the property.
Where do you see the estate agency business in 10 years?
After twenty years of doing this work, I have witnessed the market and how much it has changed over the years... truthfully I would not like to guess!
Find out more about H&H King Estate Agents below:
www.hhking.co.uk | @hhestateagents | H&H King Estate Agents
About the author
Associate Solicitor Christina is the Conveyancing Team Leader (Penrith).